Returns, Refunds and Exchanges Policy
How To Return An Item
RETAIL CUSTOMER RETURNS:
NHT Global offers a 30 (thirty) day, 100% (one-hundred percent) unconditional money back guarantee on products sold to all retail customers. If a retail customer is dissatisfied with any NHT Global product for any reasons, then the he or she may return the unused portion of the product to NHT Global within 30 (thirty) days for either a replacement, exchange for another product or a full refund of the purchase price of the product. Please contact NHT Global at JLIB_HTML_CLOAKING for more detailed information.
Return Exceptions
We cannot accept any return after 30 days since you have received your product
Payment Policy
Accepted Methods of Payment
- Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
UPS
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
Shipping costs will be displayed during the order process.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.